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We’ve extended our return window for the holidays!
Orders place Nov. 1-Dec. 31, 2021 can be returned until Jan 31, 2022.
Refunds for store credit are free. For refunds to credit cards and Paypal, we deduct $5 to cover shipping and restocking costs. If you opt for store credit, you’ll receive a $5 bonus, plus the chance to score more cool gear!
When preparing your return, please ensure tags are still intact and that items are unworn and unwashed. Items marked as "Final Sale" are not eligible to be returned.
Have more questions? Need to return an item? Visit https://returns.cotopaxi.com
*Excludes Puerto RicoOffer valid while supplies last. Cannot be combined with other offers or discounts. Not valid on event tickets, gift cards, sale items, or previous orders. Color selection for items in the Del Día Gift Bundle will be chosen at random. Both the Quito Beanie Gift Bundle and the Allpa Overland Gift Bundle are comprised of the 750ml Agua Water Bottle and the Graphite/Fiery Red Quito Pom Beanie—color requests will not be taken. Promotional items cannot be exchanged. Cannot be applied to previous orders. If you return purchased items, return your gift-with-purchase or you will be charged for your gift-with-purchase.
Cotopaxi products are built to last and designed to enhance your everyday. They’re also unique and innovative—functional but far from ordinary. When you wear or use them, you’ll notice they are high-quality items, but you’ll also notice they are high-quality items with a higher purpose.
Cotopaxi’s creed, Do Good, informs every aspect of our company. Consequently, we aim to prioritize impact and sustainability at every step of the design process. We’re into funky; we’re into sustainable; we’re into treating those who sew our products with respect. How do we do that? Each one of our factories agrees to a rigorous code of conduct, completes an audit or relevant certification, and agrees to help promote fair labor practices. We work with partners like Fair Trade USA, the Sustainable Apparel Coalition, and B Corporation to always hold ourselves accountable to the highest standards and improve over time.
All of our products are born from colorful creativity, careful deliberation, and best-in-class materials. As a result, they stand out for their durability, intuitive details, and sustainable stories.
Cotopaxi’s corporate and group sales program is here to provide your company with high-quality, branded product. We are proud to supply gear to like-minded organizations, and offer special corporate pricing depending on the quantity of your order. Whether you’re looking for branded apparel or gear for employee and client gifting, sales meetings, or for marketing purposes, our wide selection of product is suited to meet your needs. Cotopaxi also provides in-house screen-printing and embroidery services.
At Cotopaxi, we design apparel and gear to help you explore and admire the world around you. We also believe business should go beyond pleasing stakeholders—that every company should be a force for good. Today, this founding belief remains integral as ever to the Cotopaxi model.
In our quest to leave the world better than we found it, we tie our earnings to impact by allocating 1% of our annual revenues to the Cotopaxi Foundation. Each year, the Cotopaxi Foundation awards grants to superb nonprofit partners who are carefully selected for their track records at improving the human condition and alleviating poverty.
As a certified B Corporation, we measure every aspect of our business against our corporate social responsibility goals to ensure that we’re having a net-positive impact on the world. Learn more about our impact here.
If it is your first order with our corporate and group sales program, the minimum quantity of product you can order to receive a bulk order discount is 25 units. For us to provide decoration services, the minimum order requirement is $2,500. This order can include both men’s and women’s product, plus multiple colorways.
Samples can be purchased through our website. We offer free shipping for samples, and they can be returned within 30 days with a $5 restocking fee.
We accept Visa, Mastercard, AMEX, and Discover. You may also pay using a check or through wire transfer. Credit cards are subject to a 3% processing fee.
No—all sales through our corporate and group sales program are final.
It is! Learn more about our Guaranteed For Good warranty here.
If you are ordering blank product and we have it in stock, we can have your order shipped within 48 hours of finalization. If we are adding your logo, lead time is typically 2 weeks.
Contact us about your group’s project, and our sales team will follow up promptly.
Someone will be in contact with you soon.
As the holidays get into full swing, our goal is to get your order to its destination as quickly as possible. That said, there may be shipping delays due to COVID-19's impact on the global supply chain, so we encourage you to shop early to help improve the likelihood of on-time arrival.
Shipping Option | Last Day To Order To Get It By 12/24 |
---|---|
Free Shipping, Ground Shipping, Economy Shipping | Wednesday, December 8th by 11:30am MST |
3-Day Shipping | Sunday, December 19th by 11:30am MST |
2-Day Shipping | Monday, December 20th by 11:30am MST |
Overnight | Tuesday, December 21st by 11:30am MST |
It's been brought to our attention that there are a number of fake Cotopaxi websites and outlets, across different social media and online platforms, in existence. Across the board, these are fraudulent accounts and unaffiliated with Cotopaxi. Our team is working diligently to get these sites removed, as they are a scam, and we urge people not to make purchases or engage with these fraudulent sites.
Our list of authorized sites are below and you can find our verified retailers here!
If you have already accidentally purchased from one of these fake sites, here is what you need to do.