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We’ve extended our return window for the holidays!
Orders place Nov. 1-Dec. 31, 2021 can be returned until Jan 31, 2022.
Refunds for store credit are free. For refunds to credit cards and Paypal, we deduct $5 to cover shipping and restocking costs. If you opt for store credit, you’ll receive a $5 bonus, plus the chance to score more cool gear!
When preparing your return, please ensure tags are still intact and that items are unworn and unwashed. Items marked as "Final Sale" are not eligible to be returned.
Have more questions? Need to return an item? Visit https://returns.cotopaxi.com
*Excludes Puerto RicoOffer valid while supplies last. Cannot be combined with other offers or discounts. Not valid on event tickets, gift cards, sale items, or previous orders. Color selection for items in the Del Día Gift Bundle will be chosen at random. Both the Quito Beanie Gift Bundle and the Allpa Overland Gift Bundle are comprised of the 750ml Agua Water Bottle and the Graphite/Fiery Red Quito Pom Beanie—color requests will not be taken. Promotional items cannot be exchanged. Cannot be applied to previous orders. If you return purchased items, return your gift-with-purchase or you will be charged for your gift-with-purchase.
Cotopaxi’s creed, Do Good, touches every aspect of our company. From our giving model to our company culture and sustainable product design, we see our business as a vehicle to make an impact.
As a certified B Corporation, we put 1% of our revenue toward addressing poverty and supporting community development. Through our grant program, we promote organizations successfully improving the human condition. To date, we’ve awarded 42 grants in six focus countries. Learn more about our impact here.
Impact starts with how we operate. That means taking into account ethics during every phase of a product’s lifecycle—from its design to its manufacture and sale. We’re into funky; we’re into recycled; we’re into treating those who sew our products with respect. To ensure that anyone who touches our products is well-treated, we work with suppliers to uphold a rigorous code of conduct.
The old standard is, well, getting old. By empowering the people who make our gear, building lasting relationships, and ensuring our products come to life under fair, sustainable working conditions, we’re changing the supply chain for the better.
Each year, we provide targeted grants to nonprofits. Whether it’s volunteering at local farms or helping install irrigation pumps in Myanmar, we’re committed to helping eradicate poverty.
Learn MoreWe stand behind our products. If there’s a problem with your gear, we’ll happily repair it, replace it, or reward you for trading it in.
Cotopaxi (kōtōpä´ksē) is an active stratovolcano in the Ecuadorian region of the Andes. The volcano is an important part of the local culture and is held sacred by nearby Andean indigenous communities. It’s also our namesake.
Our founder, Davis Smith, grew up in Latin America and lived for several years in Ecuador. When he wasn’t in school, Davis was exploring and camping in Cotopaxi National Park. It was here that he developed a lifelong reverence for the strong, hard-working people of the Andes. His time in Latin America also showed him the plight of those in abject poverty.
Davis later moved to the United States, where he pursued advanced degrees in business and international studies. He started several successful e-commerce businesses, two of which took him to Brazil, where he lived from 2010 to 2013. Despite his success, he wanted to do more to make a difference in the world. For his next venture, he decided to merge his love of travel with a poverty-fighting business model. Each customer’s purchase would give to those living in the world’s poorest regions. He named the company Cotopaxi to represent the spirit of adventure, optimism, and determination that he’d experienced during his time in Ecuador.
As the holidays get into full swing, our goal is to get your order to its destination as quickly as possible. That said, there may be shipping delays due to COVID-19's impact on the global supply chain, so we encourage you to shop early to help improve the likelihood of on-time arrival.
Shipping Option | Last Day To Order To Get It By 12/24 |
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Free Shipping, Ground Shipping, Economy Shipping | Wednesday, December 8th by 11:30am MST |
3-Day Shipping | Sunday, December 19th by 11:30am MST |
2-Day Shipping | Monday, December 20th by 11:30am MST |
Overnight | Tuesday, December 21st by 11:30am MST |
It's been brought to our attention that there are a number of fake Cotopaxi websites and outlets, across different social media and online platforms, in existence. Across the board, these are fraudulent accounts and unaffiliated with Cotopaxi. Our team is working diligently to get these sites removed, as they are a scam, and we urge people not to make purchases or engage with these fraudulent sites.
Our list of authorized sites are below and you can find our verified retailers here!
If you have already accidentally purchased from one of these fake sites, here is what you need to do.