Shipping

All deliveries are with Australian Post, Direct Freight, and Aramex and ship to all of Australia except Christmas Island. Your order will ship from our Warehouse in Smeaton Grange, NSW, 2567. If you would like more specific delivery time frames please refer to the carrier websites: https://auspost.com.au, https://www.aramex.com.au, https://www.directfreight.com.au/

No deliveries will be made on weekends or holidays within each state.

Cotopaxi Australia 

NSW/QLD/ACT/VIC - offers a flat rate shipping fee of $8 for all orders under $99. Orders exceeding $99 will be freight free throughout Australia.

TAS/WA/SA/NT - offers a flat rate shipping fee of $15 for all orders under $99. Orders exceeding $99 will be freight free throughout Australia.

This shipping rate covers standard shipping throughout Australia with a delivery time frame of 2-10 business days depending on where you are in Australia.

Express Shipping

NSW/QLD/ACT/VIC - We also offer express shipping with a flat rate of $12. Usual delivery time is 2-5 business days depending on where you are in Australia.

TAS/WA/SA/NT - We also offer express shipping with a flat rate of $25. Usual delivery time is 2-5 business days depending on where you are in Australia.

ORDER STATUS & TRACKING

We use courier service, Australia Post. An email confirmation will be sent for all orders once received. If you do not receive an email confirmation, please check your spam or junk mailbox before reaching out to us.

For any questions please drop us a line on AUSllamas@cotopaxi.com.au


TAXES

All prices include the 10% Australian Tax rate.

MODE OF PAYMENTS

We accept payments via VISA/MASTER credit, debit cards, American Express, AfterPay and Paypal.