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We’ve extended our return window for the holidays!
Orders place Nov. 1-Dec. 31, 2021 can be returned until Jan 31, 2022.
Refunds for store credit are free. For refunds to credit cards and Paypal, we deduct $5 to cover shipping and restocking costs. If you opt for store credit, you’ll receive a $5 bonus, plus the chance to score more cool gear!
When preparing your return, please ensure tags are still intact and that items are unworn and unwashed. Items marked as "Final Sale" are not eligible to be returned.
Have more questions? Need to return an item? Visit https://returns.cotopaxi.com
*Excludes Puerto RicoOffer valid while supplies last. Cannot be combined with other offers or discounts. Not valid on event tickets, gift cards, sale items, or previous orders. Color selection for items in the Del Día Gift Bundle will be chosen at random. Both the Quito Beanie Gift Bundle and the Allpa Overland Gift Bundle are comprised of the 750ml Agua Water Bottle and the Graphite/Fiery Red Quito Pom Beanie—color requests will not be taken. Promotional items cannot be exchanged. Cannot be applied to previous orders. If you return purchased items, return your gift-with-purchase or you will be charged for your gift-with-purchase.
Located in northeastern China, this factory is one of Cotopaxi’s principal suppliers. An independently owned factory that champions progressive and thoughtful leadership, it produces our jackets and insulation pieces. Beyond developing excellent product using responsibly sourced down (RDS certified), the factory’s owner, George Huan, prioritizes the well-being of his workers through a variety of offerings that are not found among most competitors.
One of the many reasons we’re honored to partner with George and his team stems from their commitment to addressing the needs of their employees. For example, most factory workers face the hardship of needing to reside near their work at the expense of living with their families. George chose to resolve this issue by providing transportation for all workers to and from the factory. In addition to this internal program, Cotopaxi was also able to work with factory employees to provide an on-site, organic garden to supplement their lunches with additional healthy produce.
The factory’s leadership stand ready and willing to consistently improve the facility’s sustainability and efficiency, which they demonstrated by agreeing to a rigorous third-party audit supported by Cotopaxi that measured the factory against the industry’s highest standard. With the help of Cotopaxi, this factory is now working to make the necessary improvements to meet this highest standard of operation within the next few years.
As the holidays get into full swing, our goal is to get your order to its destination as quickly as possible. That said, there may be shipping delays due to COVID-19's impact on the global supply chain, so we encourage you to shop early to help improve the likelihood of on-time arrival.
Shipping Option | Last Day To Order To Get It By 12/24 |
---|---|
Free Shipping, Ground Shipping, Economy Shipping | Wednesday, December 8th by 11:30am MST |
3-Day Shipping | Sunday, December 19th by 11:30am MST |
2-Day Shipping | Monday, December 20th by 11:30am MST |
Overnight | Tuesday, December 21st by 11:30am MST |
It's been brought to our attention that there are a number of fake Cotopaxi websites and outlets, across different social media and online platforms, in existence. Across the board, these are fraudulent accounts and unaffiliated with Cotopaxi. Our team is working diligently to get these sites removed, as they are a scam, and we urge people not to make purchases or engage with these fraudulent sites.
Our list of authorized sites are below and you can find our verified retailers here!
If you have already accidentally purchased from one of these fake sites, here is what you need to do.